Disruption. We all have heard this word and have seen its results in societies, markets and occupations the World over. Many of us have felt its sting on our own backsides, and many have driven its progress and profited from its advance. Often, the two groups overlap and this is something which is going to be of interest to me going forward: personal strategies devised out of a need to re-tool, caused by the effects of technological, business and social disruption. The shift, from one line of work into another, from one profession into another, is an extension of a “portfolio career” which  Charles Handy prophecised a long time ago. Typically, not many took heed. We are taking heed now, with everything visibly in constant flow and the only certainty being, as a friend of mine has been known to say a few times, that “today is the time when we will experience the slowest rate of change, ever.” Historically, save for periods of war,  rapid changes would have been local, limited to a region or a country, or an area of endeavour, while sweeping changes, upheavals tearing up entire continents or industries would take a long time. No longer. Change is now both: sweeping, and fast.

We are living at a moment of rapid evolution – not in terms of our biological selves, although that, too, is speeding up – but in terms of how we adapt to these radical changes to our social environment and modes of employment. We are adapting by speeding up our learning and, thus, evolving into beings other than we had been. It is an over-simplificaiton of course, and evolutionary biologists will likely throw their reference books in my general direction, but bear with me –  this is mental shorthand. It is simply interesting to consider all this in an evolutionary context – specifically in the example of organisms which speed up their rate of evolutionary mutation when faced with sudden changes in the environment. “Natural selection produces organisms perfectly suited to their environments.” Thank you, Charles. Although, as has been said before, it is the “survival of the fitters” as well as the fittest. Today, more than ever before, we need to change to fit in.

Based on observations from my own professional life, and the lives of many of my peers, friends and acquaintances I can extrapolate with a degree of certainty, that millions of people are going through this process of adaptation, in order to fit into the new landscape of changed work patterns, disappearing professions and new opportunities opening up.  I am therefore working on a research project to document the process of this “shifting” as undertaken by leading practitioners in IT, design, media, and other areas – all underpinned by the pervasive influence of technology.

This project is concerned with the personal paths taken by people who have found themselves disrupted out of their erstwhile professions through a combination of any, or all of the forces currently reshaping our society: relentless march of technology, corporate consolidation, changes in what skills are useful and saleable, perception of relative value of different types of work, varying modes of employment and creation of value. It picks up on certain threads in the work of Charles Handy, Geoffrey West, Dan Hill, Ken Robinson, and the many other writers and thinkers on the subject of social change in the context of technological progress and the resulting rapid structural societal changes taking place before our very eyes.

I will be reporting back on what I find here, and will eventually present the findings in book format, etc.

This post is a work-in-progress and is being revised and updated regularly.

Empty auditorium – a promise of good things to come

Call it a hobby, I collect panoramas of the various auditoria in which I have had the pleasure of speaking – big and small…

To a professional speaker, an empty auditorium is an inspiring sight. In a few minutes, people will begin to fill the seats, lights will be adjusted, projector turned on… With luck the microphone will work without too many pops and snaps, too! Seriously, though, to a professional speaker an empty auditorium is an energising environment. Only slightly less energising than one full of happy, engaged individuals, interested in the conversation!

A lecture hall at the Poznan Polytechnic – the University of Technology – where, I hope, I managed to convince a few people that Public Speaking is not exactly the same thing as speaking in public :

Poznan Polytech


This is the Auditorium Maximum at the University of Warsaw, where I had an opportunity to talk to a group of Fulbright scholars about presentation craft and effective communication:


The small auditorium inside the purpose-built temporary  structure housing Heineken’s City Talks at the Open’er Festival in 2014 :
At a conference for local government officials, where I talked about “Designing public administration services for an uncertain future” :
Ossa 2

Wigs A Fashionable Alternative

How Can I Use Wigs And Hairpieces?

In stock synthetic wigs is easy to apply with or without adhesive depending on the type of lace used to develop the wig. There are a few of them available, however the one that seems to be helping ordinary women have some success at reducing their thinning problem uses a Cheap Celebrity Wigs Online two-part approach of taking natural supplements and an external topically applied DHA inhibitor.

The wigs I knew about but the toilet bucket carriers are new to me, I guess this is why London was known as the big stink, those beautiful women with the big hair didn’t smell so good either, I can see why they needed such a lot of smelling salts :). I really enjoyed this, nice work.

The gals in it admit that getting into the corsets & gowns, which had to be changed for each part of the day by women of that time, plus getting the hair-dos done was such a chore, they were not surprised that women of the early 20th century had little time for anything else – such as championing women’s rights or pursuing independence!

Islam obedience by Muslim Woman This is one of the biggest left dilemmas to the Muslim Faithful especially in conjunction to beauty and the fact of the kind of generation we are http://www.alicewigs.com/mens-kids-wigs.html in. But all in all, the Muslim Woman is mandated to fear Allah and try hard to avoid acts that may be unpleasant to the Him and attract other men to them.

Best hair vitamins for black women include vitamin B, C and E. It is better to buy a B-complex vitamin supplement, that contains thiamine (B1), riboflavin (B2), niacin (B3), pantothenic acid (B5), pyridoxine (B6), folic acid (B9), cyanocobalamin (B12), and biotin.

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The Story Of Full Lace Wigs

The Story Of Full Pre-Bonded Hair Extensions Lace Wigs

Thanks to the media that updates us on the latest in the fashion world, we all get to look hip and trendy. In the Middle East, hair was traditionally hidden completely when out in public, although men would go to salon bathhouses and wash their long hair in a henna rinse, compliments of the local salon stylist.

This crazy era was followed by women rushing to beauty salons for white face powder and red wigs, in order to keep up with the fashion trends that had been set by Queen Elizabeth with her super pale complexion and bright red hair.

Finding the right human hair wigs to buy can also take a bit of time, so if you have currently been struggling to find yourself a good deal then it could be in your best interests to try looking online.

Dolly Parton was born in Sevierville, Tennessee and considered her family as “dirt poor.” As a child, there is no way she could ever have imagined that someday people would want to http://www.alicewigs.com/hairpieces/browse/ponytails.html dress like her, and might even buy wigs like the ones pictured with this article!

The hairstyle image most closely associated with the colonial period in North America may very well be the white-powdered Georgian style wigs as worn by both men and women in the upper and upwardly mobile classes, and people in the lower or working classes were apt to copy the higher social orders, as far as their means and lifestyles allowed.

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Tai Chi 2

Seven principles of effective presenting

We are more scared of public speaking than we are, apparently, of many other things – real or imagined. This fear is a natural result of our biological history and cultural conditioning, but it does not need to be the defining factor in our presentations. The dread of being judged, of stepping in front of your peers, can be conquered. With practice, it is entirely possible to overcome it by remembering that every presentation is less about you than it is about the people you are talking to. And there is no magic involved!

The fundamental point to remember is that public speaking is not simply speaking in public. A presentation is a particular kind of communication and is governed by its own rules. It is not an opportunity to dump all available information in the audience’s lap. It is a very different discipline from written reports or other kinds of communication and it is not a chance to prove how mind-numbingly clever you are, unless you actually want to numb a few minds and turn them off the content of your talk.

An effective presentation is of course about the right content but it is also, in large part, about skillful treatment of the audience (psychology), beautiful, impactful and informative slides (design) and also a bit of showmanship. A good presentation balances all of those elements and the result you want is that the audience walks away remembering the main points – the essence of what you were talking about. (If they want more information, you should make it easy for them to get it but it is not your job to cram ALL the information into your presentation.)

Concentrate on the key message, repeat it a few times in different forms and remember the old adage : Less is More.

So here are the seven principles of effective presenting :

Presentation training.038

1. Start strong. You need to set the mood, grab the attention, maybe even wake them up if the previous speaker excelled at the skill of putting people to sleep with a boring talk. (And the chances of that are, as we know, unfortunately high.)


Presentation training.039

2. Keep it simple. Of course, if you are presenting detailed data or offering complex insights to people who are familiar with the subject then do not dumb it down but generally it is more effective to prune the amount of information so as to keep to the main points which they can remember and use. Overload leads to only one thing – the audience forgetting everything you told them as soon as they leave the room.


Presentation training.040

3. Pace yourself. Figure out the best speed at which you need to talk, within the time you are given. Do not rush madly through one half of the talk only to realise that you have no material left for the second half. This can be only achieved with proper preparation and several run-throughs so you are familiar with the talk enough to know when to speed up, when to slow down for effect, when to pause to make a point.


Presentation training.041

4. Use Emotions. People may forget the details but they will remember the feeling. If you are giving a motivational talk, you want them to walk away, well, motivated! If you are giving a sales presentation, you want them to recall the gist of why they would want to buy the product, and not necessarily all of its features.


Presentation training.042

5. Trust design. Principles of good design can – and should – be learned with practice. Use the tools at your disposal : colours, type, graphics, balance and so on. Learn the basics of the craft and you will be able to lean on it, as you would on a good friend!


Presentation training.043

6. Tell a story. Nothing captivates the audience like a good narrative. This does not mean necessarily : “Once upon a time…” It means getting personal with your information. If it’s a business presentation this is just as important – people want to know WHY they should care about the thing you are selling. Take them by the hand and tell them a good story.


Presentation training.044

7. Practice. Practice. Practice. A famous musician was once asked by a traveller lost in Manhattan, “excuse me, how do I get to Carnegie Hall?” The answer was: “practice young man, practice, practice, practice.”

Here’s to a year of effective public speaking!

A note about the photos:

All photographs in this post have been sourced from Wikimedia Commons. A great resource for making of presentations, using photographs which generous people around the World have made available for the community. Don’t just fire up Google Images and take whatever pictures you find. They’re not yours to use.

TEDxWarsaw 2

Community building, TEDxWarsaw, and the importance of soft power.

This article appeared originally in the October 2012 issue of the “Nowe Media” quarterly (in Polish.) I had been asked to write about the history of our conference, our reasons and methods for bringing it to life and the general context of TEDx events as a thriving social phenomenon. With the kind permission of Eryk Mistewicz, the editor of Nowe Media, I’m able to publish the piece concurrently here.

A community is not something that needs to be built since it already exists in granular form of its potential constituent members – individual people bound together by ideas. Rather, it simply needs to be defined and given a chance to congeal. In all of history it has never been easier to do this at scale, nor has there been a time when communities were more ready and eager to form. Let me provide supporting evidence, based on my experience with building Poland’s first, and still largest, TEDx event. TEDx events are “independently organised TED events”, multi-disciplinary conferences designed to bring together leaders, doers, and passionates from literally every field of human endeavour, to share their stories and take part in whatever conversations emerge. Based around the concept of TED conferences (which have been around for over a quarter century), over 5000 of these events have been created in every country in the World since 2009.

The TEDx phenomenon would not have been as much of a, well, phenomenon as it has were it not for the fact that a huge community of “the intelligent masses” had already existed in pockets spread around the globe, hungry for contact with brothers-(and sisters!)-in-mind. TEDx has merely provided an opportunity for those little pockets to run together like beads of quicksilver. Opening up the TEDx license three years ago has given this community a definition and a hub around which to congeal. As a result, what had been a series of elite conferences has morphed into a global juggernaut, with quality of TEDx events uniformly high.

At TEDxWarsaw we began as a small team, gathered at one of the capital’s new coffee houses, excited at the possibility of creating a local version of something which we all held in high esteem. The coming together of the team is itself an interesting aside, combining forces as we did, since three separate people had applied for the TEDx license at the same time.

By the end of 2009 we had put together a core team of six, found a venue, set a theme and started to select speakers. The Word had also got out very quickly, without so much as a single column inch in what is now termed “traditional media.” Here, of course, we come to the point of this story, that is the ability of a few determined individuals to leverage appropriate technologies in the process of defining and congealing their communities. Twitter was by then only three years old, and just starting to gain popularity in Poland, but Facebook had already become one of the default modes of communication for a large percentage of the population. We anticipated that the level of recognition of TED within a narrow circle of aficionados would help us fill the Old Library auditorium on Warsaw University’s campus. We underestimated the scale of the response, however, and ever since that first event we have been consistently over-subscribed by a factor of 2x or 3x. And all, primarily, due to reliance on electronic community-building tools. The first event catered to 386 people. I remember that number since it was the capacity of the auditorium after we had subtracted some seats for the audio and video technicians. Our most recent event, this last March, filled the largest cinema hall in the country with nearly eight hundred intelligent, curious, participating individuals from Warsaw, the surrounds, and the general neighbourhood as far as Berlin and Vilnius. To put this in perspective, this is about the same size as TEDGlobal, the international TED conference which takes place in Edinburgh. By then we had had newspaper, radio and some television coverage but our main means of keeping in front of the members of our community have been digital.

TEDxWarsaw is closing in on 5000 “likes” on Facebook and we have over 20,000 followers on Twitter. This has grown in proportion to the international spread of the TEDx idea, and a large percentage of those people are members of their local TEDx communities. WWe do also have a substantial international audience. Our first event generated three quarters of a million server hits on the live stream, from over fifty countries including Kazakhstan and Bangladesh. Only a third were from Poland. Granted, live streaming a TEDx event was fairly new at the time and the event was run 100% in English, but according to the stats provided by StreamOnLine, our technology partners, only the Prime Minister had got more hits not long prior to our event.

We have since changed the formula somewhat, with half the event run in Polish, and the international audience has declined substantially, but we believe that while we are members of an international community, our first responsibility is to this country – and the reasons for this are many. The main thrust of the conference is to put interesting people in front of an interested audience for the purpose of sharing. It would be perhaps glib to say that we are in the business of “connecting the mavens” (with apologies to Malcolm Gladwell) were it not for the fact that it is actually true. We are fairly unusual among TEDx events in that we screen and select the audience, rather than simply opening the doors, “first come, first served.” The selection is done on the basis of what the applicants provide as “good reasons” they want to attend, and mirrors precisely, though not as stringently, the original process employed by TED itself. The result is a hall full of really varied people who actually really want to be there, for whatever personal reason.

In addition to being a forum for presentation of ideas and achievements, we are, just as importantly, a forum for conversation – fulfilling a basic human need in an age of increasing atomisation as well as tackling head-on one of the most fundamental issues facing Polish society today – it seems to me that many Poles display a deep lack of trust towards people outside of their immediate circle. While there may be good historical reasons for this, the need to change it is pressing and urgent. Much has been written about the deal-breaking, progress-inhibiting power which lack of trust holds over business and society. In some small way, we – at TEDxWarsaw – hope that gathering a wide cross-section of society, representing people from all walks of life, may help close, or at least bridge some of the chasms which exist in our society. Speakers and audience at our events have included (among others, of course) explorers and scientists, actors and musicians, politicians, monks, historians, students, designers, business leaders, storytellers, artists, venture capitalists, hippies, inventors, lefties, conservatives, a Rabbi, Catholics, Atheists, Buddhists and, I think, an Animist or two. We are interested in demonstrating that a diverse society is a healthy society.

We are also very interested in breaking some of the public speaking habits which have persisted in Poland for too long. Who has not heard politicians droning on for hours, only to say nothing of substance? Or other smart people, often leaders in their fields, managing to bore their audiences senseless and forever turn them off their topic? Poland has no tradition of public speaking. Again the need to change this is urgent if we are to communicate effectively to the World who we are and what we are doing. In march 2013 we will be staging our eighth event (four large ones, four little ones) and I am glad to say that of the eighty-some speakers and artists who have presented at TEDxWarsaw events, all but one or two have shown the audience the right way to share their passions and inspire people into action. The very lively concurrent debate on Twitter, Facebook and other social media has reflected this, and mercilessly pointed out any straying from a path of quality.

In a larger context, Poland is probably never going to become a global industrial power and we will likely never regain the military status we held five hundred years ago. What we can do is find our own place and build on the depth of culture, richness of wisdom and wealth of professional know-how to make the country count on the World stage in terms of what the American political scientist Joseph Nye calls “soft power.” Not important? Not true. Take a look at what countries of a similar size and wealth are achieving with soft power and you will see how important it really is. To get on that road we need a new “national myth”, to lean on one of my heroes, Joseph Campbell. We need to move from continual recounting of pain, sacrifice and loss as the central narrative, to celebrating what can be built on those lessons from history with intelligent, creative work in the present. Our little conference attempts to champion achievement and celebrate striving for quality, in whatever field.

Success of a country, in the near future, will be counted  not just in terms of wealth, capital and power but also wise governance, freedom of expression, levels of satisfaction and health (mental and physical) of its people – that elusive “quality of life” about which we often talk but have only a sketchy idea of how to reach. A successful country will be one which provides conditions in which its citizens can thrive. Not only that, a successful country – in an open, connected World – will be seen as a place worth living in, and will thus increase its drawing power for capital and talent. Conversations are key to achieving this. And communities, defined and congealed around ideas worth spreading (the governing motto of TED and TEDx) are the right place to start those conversations.

More about the TEDx project here.




Illustration for Nowe Media by Fabien Clairefond / Le Figaro


A – very quick – typographic walk in London

This doesn’t even begin to do justice to the awesome richness that is the world of found typography in the fine city of London. But then this blog doesn’t claim either complete coverage or in-depth exploration of the subject. (There, I feel better now.) So here’s a handful of very different pieces of hand-made type, found on a very short walk between appointments. No doubt, there is more to come.

4-pint Pitchers available.

Sign on a gallery window

I would wager that these were hand-cast so they count as hand-made typography.
Entrance sign on an apartment building.

These are always amusing as it is difficult to imagine some prominent personage actually “laying” the stone…

Tile-work, or mosaic typography if you will, is harder than it looks. I’ve tried it. Or maybe I just don’t have the talent…



Peace, love and the global economy

Finnish duo Phantom performing at MLOVE

Conferences are “stuff” which serves many purposes for the World’s creative business elite. The best ones combine a high-octane dose of inspiration with a chance to gaze into crystal balls deftly handled by the high priests of this large amorphous circle, the designers and consultants who shape consumer dreams of tomorrow (or maybe ten or twenty years hence) and the technologists who, by stretching the horizons of technology with their vision write the software and invent the materials which will make it possible for those dreams to be turned into commercial reality.

A vital ingredient of this “stuff” is the building and care of personal connections which bind startup founders with performance artists, software developers with strategy consultants, eccentric investors with advertising gurus and sound designers with automotive engineers (and many more, besides.) This creative elite represents the advance guard of today’s business world and multi-disciplinary gatherings are its playground, research field, cross-pollination lab, parade ground, mating festival and ritual gathering of the tribe. Without those personal connections the strength of this group would be much diminished, its members reduced to a status of “content providers” or “graphic artists”, and the business world would be turning them into increasingly slavish completers of tasks – forgetting at its own peril that it is these very people who ensure its long term survival. (This endless struggle is one of the large ironies of the business world, but that is for another post.) With the personal connections in place, however, the group becomes the power train of tomorrow’s commercial world, and its members in turn hitch their own career wagons to it.

Having just had a chance to learn, horse-trade, story-swap, spark ideas, show off and party at the invitation of the organisers of MLOVE, I must confess a growing fondness, nay, weakness for small, highly focused but broad-ranging, well-run and intensely personal conferences. Kind of like our own TEDxWarsaw, really, and not coincidentally since these gatherings, much as TEDx conferences, tend to become a natural hub for the communities of like-minded individuals who come together in the gravitational pull of a promise of creative excellence, serendipity and commercial opportunity. I’m a junkie for high-grade conversation. There, I said it.

MLOVE is a mobile-centric conference but don’t let that fool you into thinking that it’s an event for Vodafone executives and handset manufacturers. Yes, they were there of course but “Mobile” is now the topic on the lips of power brokers, ad men and branding directors everywhere, and it has more to do with life than with technology, Not surprisingly, so did the conference.

The gathering takes place annually in a tastefully dilapidated castle a couple of hours South of Berlin. The fact that the location is removed from city bustle and participants are therefore kettled in the cozy but intense atmosphere, serves to concentrate the mind and infuse the air with a fragrance of purposeful conversations. I have been to a multitude of events and I have to say, the relatively small size and the personal lean of MLOVE make it stand out by a country (ahem) mile.

Selection of speakers is always a major issue for any serious event. Here, the consistently high quality and wide range of presentations were impressive. Design visionaries, global educators and high-flying strategy gurus tend to naturally have a whiff of the stratospheric about them of course, but what was more impressive was the ease with which all of these accomplished individuals were happy to discuss their failures as well as their successes once the presentations were over. By far the most valuable aspects were the conversations which ensued with everyone happy to take off their suits of armour and engage in an atmosphere of potential vulnerability which, I’m sure, led to many exchanges on levels not usually encountered at professional conferences.

And then there were the, dare I use the word, workshops… Two formats were offered – both “structured but loose” – Open Spaces (themed discussions about topics at the intersection of technology, sociology, commerce and creativity) and Future Cubes – in essence brainstorming sessions trying to envision possible scenarios for the lives of individuals in the 2020’s. I won’t delve into the details of these since this falls into the “you needed to be there” category – otherwise it may all end up sounding somewhat incoherent at best. I have to say, however, that I was fascinated by how all teams (nine or ten of them) naturally chose the same format to present their Future Cubes ideas – that of a narrator and a troupe of actors. Organic, ancient storytelling is the natural go-to solution when we are free to select any solution. Truly an eye-opener. One team was complete with a Greek Chorus, though singing soul. (And this will be the one and only time I will have been seen in public wearing a crown on my head. Enough said. Don’t ask.)

Ultimately, gatherings such as this serve many purposes but one clearly stands out from others, for me at least – the opportunity to swap ideas and discuss opportunities with people who, though coming from as far as Japan, New Zealand and Texas, are essentially much the same as me and face much the same challenges in their professional lives. An encouraging thought.


Other bloggerz sez:

Mobile changes everything (in German)

Three days at the heart of mobile passion and innovation

#MLOVE was not about mobile

Classroom of the Future

Marketing, product and customer service lessons from a Gypsy fortune teller

Some months ago Mrs T and I spent a most pleasant weekend at a country town far enough from the capital to be worth the drive. (This post has been in a notebook for a while – I’ve not had a chance to finish it till now.) My friend Janusz Kobylinski’s exhibition of photographs was the immediate reason (this time in a proper gallery, not a field,) accommodations were most agreeable, company splendid, food terrific, and the weather held out, thankfully, given the scenes of flooding and damnation the very area had endured not two weeks prior. As a tourist trap of sorts, the town of Kazimierz Dolny has been, for many seasons, a favourite working spot for a number of Gypsy “musicians” and fortune tellers. I put the musicians in inverted commas since these guys, alas, are not quite the Django Reinhardts they would like us to believe they were. But I digress. Fortune tellers have been of some interest to me, given the inherent entertainment value of being told something that is plainly nonsense but yet vaguely related to reality. This time the lack of added value in the performance was an apt lesson in what marketing promises and what the product, ultimately, fails to deliver.

This particular lady spotted us while crossing the square. All skirts and gold rings, she muscled her way through the surrounding air rather than merely making a beeline for this couple of townies. The size of her bosom probably had something to do with the impression she made – of a purpose-driven icebreaker at speed.

“My good lady, for a small coin I will tell you the name of this fine gentleman” she addressed Mrs T with the broadest grin this side of the Vistula.

Mrs T, bless ‘er, countered that she was indeed perfectly familiar with the intricacies of my various and sundry monickers and she required no assistance in the matter. The suggestion that my wife of some years would need to pay someone to tell her my name was just sufficiently hilarious however, so all smiles, we stopped and waited for unfolding of Mysteries of the Roma.

The Fortune Teller was not to be deterred by the statement of facts. My wife apparently knew my name with no external assistance. So be it. Change of tac”How about a couple of zlotys for a cuppa tea, then, dear?”

That, of course, was an eminently reasonable request and couple of zlotys were quickly offered, perhaps in the (as it rapidly transpired vain) hope that this would be the end of the conversation. Not so.

“May I please have a moment of your time to tell you the fortune that you seek. Pick a card, and I will tell you what shall transpire in the near and not so near future…” and more such delicious to the ear but ultimately devoid of information floweriness. Given the lush expanse of the language before us, we winked at each other and decided to Go With It. The three of us moved from the centre of the square to under the ample eaves of one of its buildings.

“Cross my palm with a coin (I kid you not, that was the phrase she used, in translation of course) and I will tell you your fortune.” How could we refuse? She took the coin and, lo, crossed her palm with it. How’s that for cross-cultural, I thought.

Several minutes of “fortune” delivered at speed followed. If, gentle reader, you are waiting with baited breath to learn what good or ill is waiting to descend upon this writer, you will be as disappointed as we were, however. There was little beyond many stock phrases mentioning much travel, a likely gigantic fortune and, just as likely, a devastating bankruptcy – followed by more travel (or perhaps preceded by such, it was difficult to estimate the precise chronological order there.) After a few minutes we decided that the entertainment value was somewhat less than we expected and started to make meaningful noises which, as you can probably guess, meant “now would be a really good time to go and find that ice cream parlour we noticed way across the other side of town, wouldn’t you say?”

Well, given that we were visibly unimpressed by the certainly incomplete and quite possibly entirely erroneous nature of the fortune being told, the Fortune Teller changed her tactics.

“You see, for the few miserable coins you’ve given me (quote, unquote) you cannot possibly expect me to tell you your entire fortune. You must give me a paper note and then all that may be revealed, will be.”

Right. A paper note. Of course. Hell, why not.

A crumpled blue tenner was fished out of my jean pocket and pressed into the already stretched out hand. Alas this increased the volume of the flow but not the quality of data being delivered therein… Though, really, should we really have been disappointed by promises of more travel? I don’t know.

At this point I need to segway into the world of consulting, about which I know a little more than the world of Telling of Fortune. There is a popular belief in those who buy consulting services. Some would give a more complicated explanation but “ya gets what ya pays for” seems to resonate. This must be true since the fortune we were being told was evidently not of a standard one would describe as satisfactory and we could be given to thinking that payment of additional consulting fees might have effected some improvement of those services. Or maybe use of Expensive Proprietary Technology would have helped. We’ll never know, however, as our willingness to try (or, indeed, curiosity) was by then insufficient to shell out more dough, to put it plainly. And we made Meaningful Noises.

Convinced that we were about to scarper, with or without having our fortune fully told, the Fortune Teller pulled out the Big One.

“It is against my religion to start a fortune and not finish it.”

Ah. I see. So?

“So I will need additional compensation (quote, unquote) because otherwise the fortune I have already told you will not come true.”

Unimpressed. Getting to leave. Turning away.

“Worse, there will be curses upon you and the fruit of your loins if we interrupt now (” , “) without completing the fortune or at least paying some more.”

(This reminded me of an elderly Sikh gentleman plying the same trade whom I once encountered in Delhi – he used much the same tactic. There must be an International Fortune Telling University, or at least a continuing professional education course or an exchange programme where these skills are passed on…)

Not planning to have children, we felt quite safe there and left, followed by quite an outpouring of baroque curses which included, among other things, love practices involving small animals – which are evidently considered unsavoury enough in Kazimierz Dolny to be included in a serving of Curse but are, I understand, rather commonplace in certain quarters of San Francisco or Sydney.

So what’s the point if this vaguely ethnographically amusing story?

1. Overselling does nothing for the service provider long-term. It’s a short-term strategy. Sometimes very short-term.

2. A little entertainment can go a long way in making the client happy. Clients expect consultants to be human. Treating them as human, too, might not be a bad idea.

3. Asking for more may seem like a logical practice but it is not convincing.

4. Never bluff unless you can afford to have the bluff called.

Musing over the psychological aspects of a life spent asking strangers for a few coins, we continued on our way while in the square skirts and rings were closing in on another pair of townies. Maybe they would be prepared to pay a higher fee and negotiate a better level of service from the start. Somehow I would have preferred a conversation and that cup of tea. Perhaps I should have suggested that.





Stories surround us

This is a new one… I haven’t re-posted other bloggers in the past but this one from Designing Change makes so many good points, it needs to be spread. 

Written by on June 29, 2011

“The world we see today is the legacy of people noticing the world and commenting on it in forms that have been preserved.” Art & Fear

Story is how we make sense of the world. Each piece of art we create tells a story. Each story we share contributes to the meaning that shapes our world.

Story was the theme of Podcasters Across Borders 2011, a gathering of artists who spent the weekend exploring storytelling across all forms of new media.

After struggling to summarize my experience, I decided adding a constraint would be the perfect way to push through my writer’s block. I’ve captured my reflections in 4 sets of 5.


Five takeaways from PAB:


Stories surround you. Listen for them. Capture them. Share them. Risks if we don’t? Voices lost from history. Explosions from people whose stories aren’t heard (great JOLT @RobinBrowne!).

Be naked. Reveal yourself. Take risks. @scarboroughdude was the most naked presenter, lounging in an armchair sharing his stories in the spirit of the original PAB as if participating in a fireside chat. Although @JohnMeadows vied for the title in a different way, pushing his limits with his photography.

Just hit publish. It’s hard to hit publish if you’re forever worrying about whether you have anything interesting to say or whether it’s good enough. If you don’t hit publish, you’ll never know what your audience finds interesting or valuable. I admire the mindset of my son who created and published his first 3 tutorial videos in 3 hours, sharing his learnings with each video published.

See the moments. Why use a film or view camera for photography when digital is available? Because it forces you to focus in on the moment. On the story you want to capture. This resonated with me as I’d just finished the book Zen of Seeing by Frederick Franck, who describes seeing this way: “Open your eyes and focus on whatever you observed before – that plant or leaf or dandelion. Look it in the eye, until you feel it looking back at you. Feel that you are alone with it on Earth! That it is the most important thing in the universe, that it contains all the riddle of life and death. It does! You are no longer looking, you are SEEING…” By learning to see the moments, you’ll discover stories everywhere.

Treat a conference as a conversation. Intimate. Safe to be naked. Open space for conversation and forming new friendships. @markblevis and @bobgoyetche did a phenomenal job curating and facilitating PAB. It was forged seven years ago with a campfire in mind and they’ve stuck with that format, the current fireside being Stage 4 of the National Arts Centre. There was far more conversation than at other conferences I’ve attended, and it was during those conversations that meaning was shared and new relationships were begun.


Five things I learned by presenting at PAB:
We learn by creating, sharing our creations, and then listening to the feedback shared by our audience. Here are a few things I learned about how I can improve future presentations, thanks to the opportunity to present at PAB.

Cut. Cut. Then cut even more. Even though stories resonate more powerfully than facts, I still have a tendency to sprinkle too many supporting facts (references to studies) into a presentation. Too many facts distract the audience and dilute your core message.

Ground yourself to reassure your lizard brain. Presenting triggers the flight, fright, flee response of the lizard brain for most of us. Someone shared with me a centering technique from yoga I’ll use in the future to reassure my lizard brain that it’s safe. Stand with your legs shoulder width apart. Lift your toes, spread them out, then anchor them to the floor. Imagine yourself as a tree, sending roots deep into the soil. Take a deep, yogic breath (inflating your belly). Exhale forcefully through an open mouth (making sure your mike is off).

Slow down. Give people time to absorb each slide. Each visual, each slide, is part of the story you’re telling. Hurrying through slides leaves people wondering what they’ve missed.

Invite your audience in. This was one of the tips @acedtect shared in his top 5 ways to engage the audience. How could I have done this better at PAB? Kept my presentation shorter. Then I could have facilitated an autobiography exercise, asking a few people to stand up and share. Then if there was time, followed that with an Inciting Incident exercise, again asking people to stand up and share. Story brings the audience in. Leaving space gives more opportunities for their stories to emerge.

Reveal the meaning. It’s not what something is about (the facts). It’s about what it means to you (the story). This is related to presenting naked. Someone mentioned their surprise at how interested people seemed in some of the books I mentioned. He reflected that maybe this was because I referred to what the books meant to me, how they changed my thinking, rather than simply saying what they were about (his usual approach). In his wrap @markblevis said the creators aren’t the people who decide what the benefit is of their creation to others. Rather, it’s about what it means to your audience. I was surprised by the variety of conversations I had with people about what my presentation meant to them. The meaning and what resonated varied widely (from finding personal meaning to organizational applications). That’s the power of story. It provides space for conversation. It provides space for meaning to emerge.

I’ll be uploading my presentation, It’s All Invented, to slideshare next week.


Five things I’m going to do as result of attending PAB:
The best conferences spark ideas and inspire action. As a result of my experience at PAB 2011, I’m going to do the following five things:

Capture stories with video and audio. I confess my lizard brain has hindered me from reaching out to people and asking them whether I can record conversations. And yet unless I get over this fear I can’t share their stories. I’m going to bring my video camera and audio recorder to Content World 2011 and ask people to share their stories, featuring them in the Adoption Community.

Write a book on life lessons I’ve learned through gardening.  During my talk, I teased the audience with a few slides featuring my garden. Gardening has taught me so much about design, experimentation, persistence, emergence, serendipity… the list could go on. The number of stories it holds is huge. I started Ktown Gardener in January to capture thoughts and images of my garden, but didn’t stick with it. Thanks to PAB I’m reviving Ktown Gardener. I’ll post several times a week, using the blog as a garden journal to capture stories and images that resonate with me along with mistakes, successes, and learnings. I’ll also use it as a vehicle to help me develop my skills in drawing, photography, and video. And Ktown Gardener will become the  shitty first draft of the book.

Seek out Kingston creatives. Artists (creators, designers) need other artists for inspiration and support. PAB has a wonderfully supportive atmosphere. While it’s awesome to travel to an event like PAB (and I plan on attending again next year) I’d like to connect with artists in the Kingston area. If you’re interested, send me an email or a tweet.

Capture family stories. @zedcaster shared the story of Ada, his great grandmother, mother of 15 and lifelong swimmer. A cassette of her stories was almost lost. Someone discovered it at a garage sale, recognized its value, and tracked down her family so they could return it. Much to my regret, I have no stories of my great grandmother. But I still have the opportunity to capture the stories of my parents for future generations.

Haul one or both of my kids off on an adventure. One of our family highlights is the month we spent exploring China when the kids were 12 and 14. We took Mandarin lessons together, then set off on our adventure. Since then I’ve assumed the kids are too old to head out with us again (they’re 17 and 19 now). But inspired by @scarboroughdude’s story of his cross Canada bonding trips with each of his sons and Christopher Griffin‘s tale of his family’s trip to India and his experience casting bronze elephants, I’ll be seeking out an adventure to share with my kids.


Five phrases from PAB that captured my imagination


  • Fruitful incompletion
  • Story showers
  • Dead time between mistakes gives space for better ideas to emerge
  • We’re not channels, we’re tubes
  • Shiver moment

What images do these phrases evoke for you?


Re-posted unedited from here.